Musings from the minds at Corona Insights. Sign up for our quarterly newsletter to always receive the latest content.

3/6/18

Considerations for researching your members

Corona takes many items into consideration when designing a research plan for our clients. In short, market research includes asking the right people, the right questions, in the right manner, and then conducting the right analyses. Here are a few of the considerations when conducting research with your membership. Research mode What type of contact […]

By David KennedyRead More

2/27/18

Preferred membership benefits and how they can change over time

So far in this series on membership organizations, we’ve discussed communications, segmenting, and the importance of personal benefits. Here we combine the latter two and look at how perceptions of benefits change over time. The reasons someone may join fresh out of college or at the start of a new career is different than someone […]

By David KennedyRead More

2/21/18

What type of benefits do members care about most?

Membership organizations exist to serve their members. So it’s no surprise that Corona is often tasked with uncovering what benefits members find most valuable and what new benefits members are seeking. Similarly, we often conduct research with non-members to measure their awareness of the organization’s benefits and whether they are a “fit” for them. The […]

By David KennedyRead More

2/14/18

The importance of segmenting your membership

Members of associations may often be thought of as a cohesive group but, in fact, rarely are. While all members may be share some unifying characteristic – interest or involvement in an industry or topic – beyond that their needs and preferences can be quite diverse. For instance, members’ needs may vary by: Sector. Government, […]

By David KennedyRead More

2/12/18

Virtual Natives

Hello virtual native, good-bye digital native. While that statement might seem far-fetched, after all it wasn’t that long ago that we were getting used to the idea of a digital native as a person familiar with computers and the Internet from a very young age, it isn’t too early to plan for a future defined […]

By Karla RainesRead More

2/7/18

Mirror, mirror on the wall. Do Denver residents see themselves in arts, cultural and creative organizations?

At our I2020 presentation last week, we had a lot of great discussion about the data. One topic we discussed was representation in arts, culture and creativity. While a large majority of Denver residents in our survey believed that people like them participate in arts, culture and creativity, African American and especially Latinx residents were […]

By David KennedyRead More