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Integrating market research

This recent article outlines the state of market research in large organizations.  Specifically, whether market research is seen as a partner or in a support role and why it should it should be more integrated into the company (to make full use of the information created, cost effectiveness, to name a few).
With organizations needing to [...]

Social Media Research Ethics

I recently read a post on The Future Place Blog that got me thinking about social media research in a different light.
As we work to use social media for greater insights, from data mining to online communities, new ethical considerations come to light.
The above post raised concerns about quoting social network posts verbatim because of [...]

Customers: The ultimate judges

It’s funny to me that, watching the Olympics, I suddenly feel as though I am an expert on whatever sport I happen to be watching, even though it’s usually something that I only really ever watch, oh, once every four years. Let’s take ice skating, for example. There is nothing about my interpretation of what [...]

Good data = smart decisions

Did you take a recent vacation this winter?  When did you start planning?  6 months before? 3 months before? 3 weeks before?
When it comes to ski vacations, Vail resorts, through their own research, discovered that the lead time for planning a vacation has greatly decreased.  No longer are people planning and researching in the summer [...]

Domino’s’ “Focus Group” Advertisements

By now you’ve probably heard that Domino’s Pizza has “fixed” its recipe.

Through “research” done in focus groups it was revealed that people didn’t like Domino’s pizza. (I put research in quotations since I have heard CPB – the agency who did the ad – has a great disdain for focus groups.  Plus, I don’t think [...]

Ad for Microsoft Office tools would have benefited from use of Microsoft Office tools

Marketing FAIL?  You decide.
Microsoft is running a print ad for Microsoft Office 2007, which proclaims, “Things have a way of piling up.  Here’s some tools to keep it all sorted.”
Every time I see this ad (primarily in my subscription to Newsweek), I cringe.  Seriously?!  “Here IS some TOOLS”?  As Microsoft’s grammar checker (hopefully), or your [...]

2010: The Year of the Census

In China it may be the Year of the Tiger, but in the U.S. it is the year of the Census.

It’s like an Olympics for marketers only it happens once every 10 years.  And its effects are far reaching — from government needs (distribution of congressional seats, federal funding, etc.) to consumer goods (where to [...]

Twitter for market research – depends who you ask

We’ve mentioned using Twitter for research before as well as other tools such as Google Insights (love the name!).
Two opinions on the subject that I read back-to-back had slightly conflicting viewpoints. The first made broad, sweeping arguments for using Twitter as a real-time source for information on your brand, products, and research (since this article [...]

The Strategic Marketing Process (and how market research can inform it)

Thank you to everyone who attended today’s breakfast roundtable, Resonate with Your Audience: How Research Informs the Stages of Strategic Marketing, given by Corona’s Leo Lewis and hosted in conjunction with Colorado Business Marketing Association (BMA).
We had a great turnout and hope everyone took away at least one meaningful insight.
Click here to download the slides [...]

Drawing conclusions from Amazon Kindle’s customer reviews

While we haven’t always agreed with Seth Godin in the past, in this case we think he’s spot on.
In a recent post, he comments on a misleading NY Times post on the Kindle’s declining satisfaction. In summary, he noted…

People can provide reviews even without owning the device
Only people who are passionate (positive or [...]